Dear Saab. Your Site Sucks
Usually when I don’t like something I try to give constructive feedback. But in this case there’s just to much of a history involved. About 9 years ago I tried to pitch ideas on Saab. Partly because I really wanted to work with a car brand and partly because they were Swedes. Already back then were the account managed by Lowe Brindfors. I thought Lowe did a shitty job then and obviously they do a shitty job now. Will they never learn? (That goes for both SAAB and Lowe)
Today, as was writing a blog post about integrated communication (soon to be published) I decided to do a quick video analysis of the current SAAB presence online. And let me tell you…it sucks big time. Sorry for the shitty English. But it serves the purpose.
I don’t get it. Aren’t car brands supposed to senior managers employeed that knows their shit? These guys sell products that costs a fortune and they can’t even product a simple site that will convert people into buyers. It scares me.
The first thought that comes to mind is that the marketing department don’t know what they’re doing to the brand, and that’s of course true, but then I think about it a little bit more. This is not a marketing department problem. This is a management problem.
Jan Åke Jonsson and the rest of you ‘silverbacks’ way up in the hierarchy! SAAB is not an industrial company – it’s a B2C product oriented and brand driven car company backed by great technology but emotions and brand comes first. And Jan, don’t come telling me this is a thing for the marketing department. Branding and marketing should be your, the management group and the board of directors first priority. It’s what your future is all about!
So. Jan Åke and the rest of you managers at SAAB.
You’ve sold SAAB to another company outside Sweden, but the a large majority of the cars are still being built in Sweden and lots of peoples incomes rely on you and your management team taking the right decisions. In the long run even I will be affected if you close down. And trust me, if you don’t stop acting like fools when it comes to branding issues (cause personally I think there are more problems than the site) you’ll close down anytime soon. It’s time to stop loving your history and focus on the future!