Why You Should Wait To Use Facebook Email

Yesterday Facebook mail was launched here in Sweden and it’s been said it’ll be a game changer. This morning I had to give it a go. After all, if I’m supposed to use it in one way or another it’s good to know how it works…or not works. After a quick analysis I’d say - not works.

I wrote an email to myself and waited

How Does Facebook Mail Work?

Send mail to Facebook – Check

1. The good part ›› I wrote a short mail to myself (ronnestamATfacebookDOTcom) that included some of the typical things you might do with mail.

The mail I sent to Facebook. Included most typical ways you can format an email + some specials such as specific fonts and CSS styling.

Then pushed the send button and waited. This was the impressing part.

3 seconds to reach my inbox

The red little notifier lit up in 3 seconds after the mail left my computer. Impressing push technology! Mail received. Check.

How did Facebook mail handle my content and formatting? – Not check…

2. The bad part ›› None of the mail formatting was included in the mail. Not even the bullet list. Even worse was the fact that it removed parts of the mail that was CSS formatted. Even stranger was the fact that it removed content close (look at my phone number) to CSS formatting. The image that I included was nowhere to be seen.

The same mail as above but ripped of both content and formatting.

Conclusion. Facebook mail. Nothing but text.

Nothing but raw text. To be honest I even think it’s scary to use since I don’t know at all what reaches my friends. To me this means we won’t see Facebook killing that dear old email of ours for some time.

Have a great Sunday!

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  • Jörgen Warberg

    Interesting, thanks for your comments….

  • http://www.trulytherese.se Therese Reuterswärd

    Får man en notifiering à la “header message” att tjänsten är lanserad till ens profil?

  • http://www.ronnestam.com/ Johan Ronnestam

    Bara å klicka på messages och aktivera för de flesta tror jag.

  • http://twitter.com/agaton Anton Johansson

    It seems you’ve missed the whole idea behind Facebook Messages Johan ;). You actually said it in the first sentence of this post, “it’s been said it’ll be a game changer”. It’s what it will be, not another email client.

    We don’t need another email client. Gmail do work. The problem is more in the email culture in itself. Email takes a lot of time. Not only because you get a lot of ‘em, but because they are to formal and similar to offline mail with introduction, formalities and footers. What Facebook realized was that if you took away all this a communication standard something between email and chat could be a smarter way of communication for many purposes than email is today.

    By combining the asynchronous email idea with the synchronous of a chat you get a more flexible, effective communication than with email as it is today – designed to only work in a asynchronous world. The idea behind Google Wave was more or less the same. To combine the asynchronous communication with the synchronous.

    I believe Facebook Messages will be a game changer. It might take time before it happends but if you ask me, it’s not rocket science to see the need of a smarter email communication. Smarter, shorter faster.

    I would also recommend to read a few posts in the topic. Very interesting thoughts overall, me thinks!

    http://chrismessina.me/b/text/12635784
    http://www.charleneli.com/2010/11/facebook-messages-challenges-traditional-email-portals/
    http://techcrunch.com/2010/11/27/gmail-lite/

  • http://www.lindqvist.com/ Nikke Lindqvist

    Fortfarande inte för mig :( Börjar känna mig så där frustrerad som Emanuel brukar vara när han inte är bland de första att få en ny feature.

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  • http://www.ronnestam.com/ Johan Ronnestam

    Skumt. Jäkla bingolott :(

  • http://www.ronnestam.com/ Johan Ronnestam

    Hey :)

    I haven’t said it wont be a game changer. Just saying it doesn’t work right now. And as we go along I would be surprised if they wont support image and video. Maybe only in the same way Twitter does but still. It’s not gonna kick off for the mainstream unless they get how it works. And when it cuts mails without warning…not good. On top of that it actually destroyed my FB app on my phone. Got stuck in the mail conversation without being able to go back again.

    Personally I actually do like email when used in the right way (like answering your comment via discuss here). Once I can choose to pick up a conversation in my mailbox, on my FB account or another tool for that matter I’ll be darn happy :)

    Thanks for the links too! I’ll ‘read later’ em´

  • http://twitter.com/agaton Anton Johansson

    True! I also think they’ll support images/videos but still – hopefully in a smarter way than email does today. Attached files are a mess as they work today and if you ask me I hope they come up with an even smarter integration than Twitter have integrated today. It’s a start, but not optimal me thinks :)

    Hopefully the FB app on your iPhone won’t crash again, I know the feeling and it sucks :D

    Yes, the links are a lot better than my comment so I really recommend to read ‘em :)

  • http://twitter.com/Alex_Esser Alex Esser

    GMail / Google Apps is for sending Email (business and pleasure).
    Facebook is for keeping track of your old high-school friends and their birthday parties (pleasure).
    LinkedIN is for staying in touch with your business partners and their network. (business)

    Why do these companies keep trying to steal each other’s market shares and mixing things up for us?

  • http://www.ronnestam.com/ Johan Ronnestam

    :D

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  • Xavier Tartaglia

    hey there’s an “expand” or “Utöka” thing in you email, just click on it, u will have the right formatting ;)

  • http://www.ronnestam.com/ Johan Ronnestam

    Ha :) No it doesn’t. But hopefully soon. (of course tried again)

  • http://www.facebook.com/artul Arif Hidayat

    yes it works, (tried it myself)

  • http://www.ronnestam.com/ Johan Ronnestam

    Ah, so it treats different accounts differently. Feel free to repeat my formating above and then send me a screenshot how it looka for you :)

  • https://www.facebook.com/pages/NextUC/169866829735266?sk=info Jonathan Trenton

    I didn’t even realize Facebook offered email. Based on the issues mentioned in your review though, I guess there is a reason I’ve never heard of it.